Troy Hackney

Major: Political Science/Legal Studies
Hometown: Chico, CA
Class: Junior

As a sophomore, Troy was reeled into Community Legal Action Services (CLIC) by a presentation he heard in one of his classes. CLIC has 12 different legal specialty programs plus a community outreach program. Troy began as an intern in the Misdemeanors, Tickets and Traffic program and now, three years later, he is one of two administrative directors who oversee all CLIC programs. He describes his current role as being a facilitator between the Associated Students and the 18 other program directors to insure the smooth operation of CLIC for the benefit of their clients. “I’m kind of a counselor/manager. I think of myself as an older sibling whose job it is to guide CLIC staff to be successful in their efforts to serve our clients. I think of CLIC as a single program – not 13 separate departments.” Troy’s job includes hiring, supervising, and a lot of training.  One of the most valuable skills he has learned is, “how to work with different personalities who sometimes have competing interests insuring that, at the end of the day, we all come together for a common cause.”

All of his CLIC experiences align perfectly with his ultimate goal of becoming an attorney. Add to that his academic experiences, and it’s the perfect formula for someone law-school bound. Recently Troy took a legal research class which was the perfect fit for everything that he was doing on the job. “Every single day I am able to apply what I learned in that class.” As his level of responsibility has increased, so has his confidence. “Initially, as an intern I only worried about me and doing my job well.  Now I oversee 138 other staff.” To help him with that responsibility, Troy looks to his mentors — the four supervising attorneys who work with the CLIC program. “I observe all they do, and they are excellent teachers and great professional role models who have your back.”

Troy’s job goes beyond the traditional office hours. He is an active member of the CLIC community and describes it as a family. But, the number one focus is always the clients. Troy encourages students to view volunteering in the community as an investment, not a sacrifice. “You get more from being an active and engaged member of society, and our campus has SO many opportunities to do exactly that — mine just happens to be through CLIC.”

In Troy’s words:
“The days I work at CLIC I know exactly what I do to make a difference — it is so personally fulfilling. I care about the clients – over 12,000 annually – and that is what the program is all about.”