Major: Electrical Engineering
Hometown: Temecula, CA
Program Position: Student Assistant | IT Support
How did you first get connected with AS IT?
I actually started out working at Sutter Dining. After my first year working at Sutter I saw a posting for a position with the IT department and decided to take a chance and see if it led anywhere. It has been over a year and I am still working for AS IT. I took a chance and so far it has been a great experience.
How would you describe your role as the IT Support Student Assistant with IT?
I provide technical support and assistance in troubleshooting, installing, and diagnosing computers and programs used throughout the AS. I take a lot of phone calls from people who are having trouble using equipment or software and resolve the issues either over the phone or in person. Beyond providing support, I give input when it comes to potentially upgrading computers, and possible changes to IT policies that will effect computers that we manage.
What does working at AS IT do for you personally, professionally, or academically?
Working for the AS IT Department has allowed me to gain experience in a professional environment while still giving me the flexibility to focus on school. It has taught me how to effectively communicate in a working environment and time management skills. More importantly it has put me in a place to be successful coming out of college. Getting a degree is good, but having previous work experience is a great way to distinguish yourself to potential employers.
What do YOU hope to bring to the table in your role as the IT Support Student Assistant?
One of my main goals is to provide great support to users who are having issues with their computers and software. Beyond providing services I hope to help come up with new ideas and contribute to the IT team in any way possible.
What are your career plans and how does your job with the Associated Students better prepare you for that path?
I am currently finishing my B.S. in Electrical Engineering and am in the process of interviewing right now. The Associated Students is a great stepping stone to help transition into the workforce, and helps provide experience that shows you will be able to handle full time employment after graduation. Working for the Associated Students has helped me develop the “soft skills” that are often overlooked in the education system that will allow me to be successful in my future.