Major: Business Administration/Accounting Option
Hometown: Sutter, CA
Program Position: Financial Services Cashier Assistant/Reception
How did you first get connected with the Financial Services Office (FSO)?
I applied on-line through the AS website. My junior year I got a call for an interview and the following week I was offered the job. I work an average of 12 hours a week.
How would you describe your current position with the FSO?
I assist customers at the front window of the Financial Services Office. I handle deposits for campus clubs and the Research Foundation, collect employee timesheets, hand out paychecks, process petty cash and check requests, and answer lots of phone calls. I get to see a little bit of everything at the front window. People often start with us to see if we can help with their problem. I do a lot of directing. People always stop at our window to ask questions and get directions on where to find something.
What does working in FSO do for you personally, professionally, or academically?
Since I’m an accounting major this job is perfect for me. When you’re in class you’re learning from the book, but on the job I see how everything happens from beginning to end. The repetition of so many tasks helps me learn better. The contact with the public has really helped my communication skills. I used to be very shy and now I can talk more easily to people. I’ve learned to be very effective at explaining procedures, especially to students. There’s a whole process for students to go through when handling money for their clubs and organizations, and they don’t always understand it. Also, I have a great supervisor, and I go to her at least five times every shift! She helps me walk through things and tries to find the easiest answer for any of my questions.
What do YOU bring to the table in your position at Financial Services?
I’m willing to help solve anyone’s problem. I’m happy to help. I’m good at being flexible and being able to totally switch gears from one task to another. There are a million interruptions at the front window so you have to be flexible. It’s important to be able to stop something and then pick it back up later and know exactly where you are.
What are your career plans and how does your job with the Associated Students better prepare you for that path?
I plan to become a CPA. After I graduate, I’ll take a year to get my master’s degree, and then take the CPA exam while it’s all fresh in my mind. We’re going through an AS audit right now so I’m getting to see that process first hand.